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Whatever your reason we completely understand and are offering a full refund. Those whose payments were made within 50 days of submitting this form will be processed in the order they are received. Please understand that though we are offering a full refund we will still have to pay a fee on your registration which depending on your level could range from $3 to more than $30 so we hope you would consider at least transferring your registration. For those that were awarded slots in our posters please be aware that most of this year’s art has already been completed and if you request a refund your character may be used next year but we will NOT be providing you a digital or physical copy of the poster if you request a refund. We are working out the details with our Credit/Debit processor to be able to refund charges made outside of their normal refund window. As soon we have a solution to process those refunds we will begin doing so as well. We ask that those wanting a refund DO NOT issue a charge back on the payment as this ends up hurting the reputation with credit vendors as well as causes significant fees to us. Those who do issue a charge back through their credit/debit provider may be restricted from attending future events until such time as they have reimbursed us for the related damages.

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